Nespresso Promotion - Claim Form
(Customer) Promotion: 15. Father's day 2020 Campaign

Cash-Back Claim Form

Please make sure your details are correct. Only 3 are claims allowed per household.

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    Schedule to Conditions of Offer


    1. Promotion Name

      Nespresso Father’s Day Dual Offer promotion (“The Promotion”)

    2. Promoter

      The Promoter is Nestlé New Zealand Ltd. ABN 77 000 011 316 trading as Nespresso New Zealand of Level 3, 12-16 Nicholls Lane, Parnell, Auckland, NZ 1010.

    3. Website

      www.nespressopromotion.co.nz

    4. Eligibility Criteria

      Claims can be submitted by:

      • Residents of New Zealand;
      • Who have purchased a Participating Product from a Participating Retailer;
      • Who are new/existing Nespresso Club Members; and
      • Who have submitted a claim in accordance with the Claim Method;
      • Who have otherwise complied with these terms and conditions

    5. Promotional Period

      The Promotion starts at 12:01am NZDT 3 August 2020 and closes 11:59pm NZDT on 27 September 2020.

    6. Participating Products

      1. Offer 1: Participating Products are U Solo, Inissia and Essenza Mini Nespresso coffee machine ranges purchased during the Promotional Period from Participating Retailers.
      2. Offer 2: Participating Products are U Milk, Essenza Plus, Pixie, Citiz&Milk, Prodigio, Expert&Milk, Lattissima, Maestria and Creatista Nespresso coffee machine ranges purchased during the Promotional Period from Participating Retailers.

      A Participating Product does not include:

      1. Nespresso Business Solution machines; or
      2. Commercial sales, second-hand, refurbished, trade seconds of similar products as determined by Nespresso in its sole discretion.

    7. Participating Retailer

      Retailers who sell Participating Products in New Zealand and operate from shop fronts in New Zealand including both the physical shop front and online store operated by such retailers.

    8. Offer

      Offer 1: Purchase any U Solo, Inissia or Essenza Mini Nespresso coffee machine from a Participating Retailer during the Promotional Period and receive $40 to spend on Nespresso coffee capsules (“Coffee Credit”) via redemption from Nespresso.

      Offer 2: Purchase any U Milk, Essenza Plus, Pixie, Citiz&Milk, Prodigio, Expert&Milk, Lattissima, Maestria or Creatista Nespresso coffee machine from a Participating Retailer during the Promotional Period and receive $80 to spend on Nespresso coffee capsules (“Coffee Credit”) via redemption from Nespresso.

      Simply visit www.nespressopromotion.co.nz for all details and to submit your claim.

    9. Offer Delivery

      The Coffee Credit will be provided to the claimant within 15 business days after their claim has been validated and processed by the Promoter.

      The Coffee Credit will be placed into the claimant’s Nespresso Membership account.

    10. Claim Method

      To claim the Offer, claimants must:

      1. Go to a Participating Retailer;
      2. Purchase a Participating Product, from a Participating Retailer during the Promotional Period (between 12:01am AEST on 3 August 2020 and 11:59pm AEST on 27 September 2020.)
      3. Before the Claim Close Date, visit the website www.nespressopromotion.co.nz to submit Coffee Credit claim and join the Nespresso Club (if required);
      4. Following claim verification, receive an email from Nespresso providing confirmation of the Coffee Credit being processed and instructions on how to redeem it. The Coffee Credit must be used in full in a single transaction of 50 capsules or more by 11.59pm NZDT on 22 November 2020 where Minimum Spend applies and the total order amount must exceed the Coffee Credit amount for the Offer;
      5. (v) Use the Coffee Credit in accordance with Coffee Credit Use Conditions at www.nespressopromotion.co.nz or by phoning the Nespresso Club on 0800 234 579 or by visiting a Nespresso Boutique.

    11. Claim Close Date

      Claimants must submit their claim for the Offer by 11.59pm NZDT by 25 October 2020. Nespresso does not accept responsibility for any late claims.

    12. Maximum claims permitted

      A maximum of three (3) claims in total will be accepted per customer during the Promotional Period, provided each claim represents the separate purchase of a Participating Product.

    13. Coffee Credit Use Conditions

      The Coffee Credit must be used in full in a single transaction by 11.59pm NZDT by 22 November 2020 and be used to purchase Nespresso coffee capsules from specific Nespresso channels (Nespresso Boutiques in New Zealand, online at www.nespresso.com, Nespresso mobile apps or by calling 0800 234 579).

      The Coffee Credit cannot be used in conjunction with any other Nespresso promotion, offer or discount.

    14. Minimum Spend

      The Coffee Credit for Offer 1 and Offer 2 must be used in full in a single transaction of 50 capsules or more and the total order amount must exceed the Coffee Credit amount for the Offer.

      Claimants will have to spend an additional amount in order to redeem the Coffee Credit. For example:

      1. Claimants of Offer 1 may purchase 50 capsules (5 sleeves where each sleeve contains 10 capsules) of Arpeggio capsules at $0.87 per capsule at a total cost of $43.50. Following application of the $40 Coffee Credit, the claimant will have a minimum spend of $3.50.
      2. Claimants of Offer 2 may purchase 100 capsules (10 sleeves where each sleeve contains 10 capsules) of Arpeggio capsules at $0.87 per capsule at a total cost of $87.00. Following application of the $80 Coffee Credit, the claimant will have a minimum spend of $7.00.
    15. Other conditions

      1. The Offer is available to New Zealand residents aged 18 years and over who provide a New Zealand postal address and comply with these Terms of Offer. Employees of Nestlé New Zealand Ltd, any company associated with Nespresso, any company acting as a service provider for Nespresso and the employee’s immediate families are ineligible to claim this offer.
      2. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount (unless otherwise specified). The offer is not available to customers who use points/rewards from a third party loyalty program as full payment towards a Participating Product at a Participating Retailer. The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products as determined by Nespresso in its sole discretion.
      3. Verification: Nespresso reserves the right to verify the validity of all claims and reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.
      4. Returns: Nespresso reserves the right to refuse any claim if the Participating Product is returned to the point of purchase.
      5. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit www.nespresso.co.nz/en/pages/legal to access the Nespresso Privacy Policy.
      6. Receipt of claims: Claims are deemed to be received at the time of receipt into the Promoter’s database. The Promoter is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by an entrant or occurring during transmission.
      7. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.
      8. Consumer Guarantee: These terms and conditions do not exclude or limit the application of any statutory provision (including a provision of the Consumer Guarantees Act 1993 [NZ] where to do so would contravene that statute or cause any part of these terms and conditions to be void.
      9. Tampering: The Promoter reserves the right to disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase or submitting a claim which is not otherwise in accordance with these terms.
      10. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupt or affect the administration, security, fairness or integrity of the Promotion, the Promoter reserves the right in its sole discretion to modify the Promotion.
      11. Lay bys: Lay-bys not paid in full by 27 September 2020 are excluded from this offer.
      12. Interest Free: Interest free purchases made at Participating Retailers are included in this offer. The claimant must a provide Nespresso with the proof of purchase documentation (in the form of a receipt or valid invoice) that must clearly show the Participating Retailer, the Participating Product, the amount owing and the date of the purchase.
      13. Delivery: Free standard delivery is included with redemption of the $80 or $40 Coffee Credit orders.

    Please confirm all details entered are correct, you may edit information by clicking the 'EDIT' button

    You can find it by:
    1. Accessing your Account Details Online
    2. Calling The Nespresso on 0800 234 579 (24/7)
    3. Asking a Coffee Specialists at your nearest Boutique
    4. Looking at a previous communication from us

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